Hotels

Ticket exchange

Purchased undated tickets (incl. free tickets and complimentary tickets) must be exchanged into date-specific tickets prior to your visit.

When exchanging your tickets, a surcharge may be applied if the valid entry price exceeds the purchase price of the tickets.

Day-dated tickets can't be rebooked via ticket exchange.

Europa-Park Ticket Exchange

Do you want to visit Europa-Park and would like to allocate a date to an existing ticket?

  • Europa-Park day ticket
  • Europa-Park 2-day ticket
  • Complimentary tickets
To the Europa-Park ticket exchange & log in with the MackOne account
Rulantica ticket exchange

Do you want to visit Rulantica and would like to allocate a date to an existing ticket?

  • Admission ticket Rulantica
  • Complimentary ticket Rulantica
To the Rulantica ticket exchange & log in with the MackOne account

Please note:

Please check your payment method in advance for possible limits. In case of restrictions, we recommend single orders for a smooth purchase completion.